Shopping with us

Delivery & Returns

Delivery

Delivery is free for any 12 bottles which may be mixed.

Below this a standard charge of £15.00 will apply.

The exception to this is postcodes in the highlands and Islands and similar, where additional charges may apply. Please contact us for further details.

We aim to deliver within three working days. For some postcodes this may be longer, we will let you know when we contact you to arrange delivery. Otherwise contact us to enquire or check the list of postcodes below.

Returns

We pride ourselves on supplying you with the right wines. We want you to be able to buy with confidence and will accept returns of any unopened wines which are not to your tastes. Please email jack@robertrolls.com to discuss options. Goods can be returned to us at our office address. Collections will be charged to the customer at cost.

Postcodes with delivery restrictions

If you (the customer) live in any of the postcodes below, please contact us for a delivery quote. In most instances we will be able to deliver the wine without additional cost to the customer, but there may be a delay for delivery.

AB, BT, CA, CF, DD, DG, DH, DL, EH, EX, FK, G, HS, IM, IV, KA, KW, KY, LA, LD, LL, ML, NE, PA, PH, PL

PO/IOW, SA, SR, SY, TA, TD, TQ, TR, TS, YO, ZE.

Please see full list of postcodes